Frequently Asked questions
Orders
Browse www.sprentzo.com, add to cart, checkout. UPI, cards, net banking — all accepted.
Before dispatch only. WhatsApp +91 86182 29267 immediately
No. Prepaid only.
Follow @Sprentzo and join the community at sprentzo.com.
Shipping
Bengaluru: Same day (before 11 AM) or 1–3 days.
Mumbai/Delhi/Hyderabad/Chennai/Pune: 3–5 days.
Other cities: 5–8 days.
Yes — prepaid orders above ₹999
India only, currently.
Once your order is dispatched, we'll send you a tracking link via email and WhatsApp so you can follow its journey. If you're in Bengaluru, our team delivers it personally—just give us a call anytime, and we'll let you know exactly where it is.
Return & Replacements
No returns for change of mind. Replacements for defects, wrong items, or size exchange within 10 days
Return shipping charges are on the customer
Initiated within 48 hours, reflects in 5–7 business days post inspection.
Community
sprentzo.com/community or DM @Sprentzo.
Free to join. Events may have a fee.
Completely. Most of our 5,000+ members started with zero experience.
