Shipping policy
Delivery Areas & Timelines:
-
Purchases (Pan-India):
- Standard Items:
- Bangalore: 1–2 business days.
- Other Cities: 5–7 business days.
- Standard Items:
-
Customized Items:
- Require 5–7 additional business days for production before shipping.
- Non-refundable/non-returnable once production begins (see Returns Policy).
Customization Terms:
- Includes personalized engravings, color requests, or special packaging.
- Cancellation window: 24 hours post-order. After this, changes incur a 50% fee.
Shipping Charges:
- Rental deliveries within 15km: Free. Beyond 15km: Calculated at checkout.
- Purchase shipping: Location-based (displayed at checkout).
