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Shipping & Customization Policy
Delivery Areas & Timelines:
Rentals (Bangalore Only):
Same-day delivery for orders placed before 12:00 PM to addresses within a 15km radius of Shanthinagar, Bangalore.
Orders outside this radius or placed after 12:00 PM: Next business day delivery.
Purchases (Pan-India):
Standard Items:
Bangalore: 1–2 business days.
Other Cities: 5–7 business days.
Customized Items:
Require 5–7 additional business days for production before shipping.
Non-refundable/non-returnable once production begins (see Returns Policy).
Customization Terms:
Includes personalized engravings, color requests, or special packaging.
Cancellation window: 24 hours post-order. After this, changes incur a 50% fee.
Shipping Charges:
Rental deliveries within 15km: Free. Beyond 15km: Calculated at checkout.
Purchase shipping: Location-based (displayed at checkout).
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